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No Pay

Posted: Thu Jan 24, 2019 7:48 am
by _MaiaMay
Hello,

I am on payout on request, and I requested a payout on Monday and it's now Thursday and I haven't received anything. My credits haven't been taken yet. Can someone help please? I need my money to pay a bill.

Thank you very much xx

Re: No Pay

Posted: Fri Jan 25, 2019 1:02 pm
by _MaiaMay
Hello,

I have still not received any money and I have now contacted you here, via email and whatsapp. No one has replied to me. Can someone please get back to me? I have a bill that I need to pay today, or I will get a fine and I have been waiting all week for my Payout on Request to be actioned. Thanks so much for anyone that can help me.

Re: No Pay

Posted: Fri Jan 25, 2019 2:44 pm
by JENNA_TS
are you with NatWest?

Re: No Pay

Posted: Fri Jan 25, 2019 2:47 pm
by _MaiaMay
No, I'm with Lloyds - but my credits haven't even been taken from my account yet, so it's not even a banking issue; my payout request hasn't been actioned at all.

Re: No Pay

Posted: Fri Jan 25, 2019 2:49 pm
by JENNA_TS
:(

Re: No Pay

Posted: Fri Jan 25, 2019 6:06 pm
by SamanthaDP
Hi, I believe staff have resolved this issue and funds have been sent. Have funds arrived ok?

Thanks