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No pay?
Posted: Sun Sep 25, 2016 2:09 pm
by LucindaCole
Sorry to be a pain but is the a delay in pay today? It's not a lot but I need the money for 3:45 and it hasn't gone on. I understand your all busy so I do apologise!
Re: No pay?
Posted: Sun Sep 25, 2016 2:44 pm
by viennajones
I haven't received anything today either, which is unusual by this time but thought I'd let you know its not just you Lucinda.
Sure they'll sort it out if they aren't still going through processing the payments x
Re: No pay?
Posted: Sun Sep 25, 2016 2:52 pm
by LucindaCole
Thanks for letting me know it's not just me!

Re: No pay?
Posted: Sun Sep 25, 2016 4:06 pm
by ForbiddenEve
Yup, I've not been paid today either

Re: No pay?
Posted: Sun Sep 25, 2016 4:27 pm
by LucindaCole
Is there anyway someone could let me know if it's going in today? I hate being a nag but I need it urgently today.
Re: No pay?
Posted: Sun Sep 25, 2016 5:45 pm
by admin
Hi folks, I am sure you have heard the news of AW stopping UK payouts now, due to this our processing time was delayed with the extra customer service work load, as its past 5pm, the cut off point for the bank on a Sunday, any funds sent after that will arrive early tomorrow morning. So if funds havent arrived yet dont worry, they are on their way and will arrive asap in morning.
The announcement from AW was unexpected and extra staff were brought in to deal with the extra work but it seems we werent fast enough sorry.
Thanks
Re: No pay?
Posted: Mon Sep 26, 2016 6:21 am
by LucindaCole
Ahh I see! I didnt know any of that! Thanks for letting me know

Re: No pay?
Posted: Mon Sep 26, 2016 12:13 pm
by little_missnaughty
is that the same with today . Thanks x x
Re: No pay?
Posted: Mon Sep 26, 2016 1:08 pm
by admin
Hi, same with today but we dont expect it to go past the 5pm mark at this point (if AW payout today as expected).
Thanks
Re: No pay?
Posted: Mon Sep 26, 2016 3:54 pm
by BellaVallen
So if we dont recieve by 5pm will we be paid tomorrow?
Re: No pay?
Posted: Mon Sep 26, 2016 4:45 pm
by admin
Hi, sent out a mass email, I am still here processing payouts. I expect them all to be sent today still.
Thanks