wrong payment amount 10th feb

dirty little layla
Posts: 8
Joined: Sat Feb 02, 2013 8:20 pm

wrong payment amount 10th feb

Unread post by dirty little layla »

Hi, I seem to be paid wrong yesterday. I received around £38 when I got it to be around £42
Thanks Layla x

admin
Site Admin
Posts: 3632
Joined: Fri Mar 09, 2012 10:36 pm

Re: wrong payment amount 10th feb

Unread post by admin »

Hi, will reply soon to email, pay at this stage appears correct.

AW fee 30%, dp 6% and directchat fee is around 10% but will check and reply in detail shortly.

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

dirty little layla
Posts: 8
Joined: Sat Feb 02, 2013 8:20 pm

Re: wrong payment amount 10th feb

Unread post by dirty little layla »

That would be great. If you could show me how u work it out cos I'm confused I earnt £65 on sat so x it by 36% to get £41.60 is this wrong???

admin
Site Admin
Posts: 3632
Joined: Fri Mar 09, 2012 10:36 pm

Re: wrong payment amount 10th feb

Unread post by admin »

Hi, yeh that would be incorrect sorry, you have the aw fee there and dp fee but your missing the directchat fee.

I seen the earnings report request come in so will process that in a moment.

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

dirty little layla
Posts: 8
Joined: Sat Feb 02, 2013 8:20 pm

Re: wrong payment amount 10th feb

Unread post by dirty little layla »

Hi, sorry to keep asking but its confusing me! So I have to take off 14% for direct chat? Is that on top of what aw takes cos its already showing as being taken off in credit history??

dirty little layla
Posts: 8
Joined: Sat Feb 02, 2013 8:20 pm

Re: wrong payment amount 10th feb

Unread post by dirty little layla »

I get it now! Thanks x

admin
Site Admin
Posts: 3632
Joined: Fri Mar 09, 2012 10:36 pm

Re: wrong payment amount 10th feb

Unread post by admin »

Hi, the fee is applied only once, question 3 here will give more insight http://adultworkwebcammers.co.uk/forum/ ... ?f=6&t=294

The turnover page shows all credits earned without any fees coming off, while the history/statement page shows the fees coming off.

As the calculation is done from the turnover page you still need to take off the directchat fee. If you increase your rate even just by a small amount you will notice your directchat fee becoming cheaper.

After payment I will do the earnings report for yesterday and send it to you.

Before you were with us your total fees on the account was 44% which is on the high end.

Thanks


Edit: no worries :) will send report for yesterday later as I think some content has been added to the calculation which is subject to 36% only.
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

Busty_Sorella
Posts: 62
Joined: Thu Jan 24, 2013 12:50 pm

Re: wrong payment amount 10th feb

Unread post by Busty_Sorella »

Hi Admin,
I seem to be wrong today 3rd April - could you please take a look and let me know.
Many Thanks
xx
x Sor x

admin
Site Admin
Posts: 3632
Joined: Fri Mar 09, 2012 10:36 pm

Re: wrong payment amount 10th feb

Unread post by admin »

Hi, fixed this at the time, number difference was due to a loan, just seeing this message though sorry :)

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

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