Payout requests not received

Smurfette77
Posts: 26
Joined: Mon Jul 13, 2015 5:31 pm

Payout requests not received

Unread post by Smurfette77 »

Hi, I sent payout requests almost a week ago but so far I haven't received anything. Not sure if that's partially due to thanksgiving weekend or if my requests just got lost in the shuffle somehow. Getting worried as I have to travel in a few days and need to start booking tickets/accommodations ASAP.

Appreciate it if you could look into this, thanks! (For PennyHume)

admin
Site Admin
Posts: 3629
Joined: Fri Mar 09, 2012 10:36 pm

Re: Payout requests not received

Unread post by admin »

Hi, 21st request noted as sent on system but not sent via bank sorry. I will re-send that payout now plus the IWC payout.

Thanks for letting me know.
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

Smurfette77
Posts: 26
Joined: Mon Jul 13, 2015 5:31 pm

Re: Payout requests not received

Unread post by Smurfette77 »

Phew, thanks so much! I got the email from Transferwise. I don't think I was sent the IWC payment though?

admin
Site Admin
Posts: 3629
Joined: Fri Mar 09, 2012 10:36 pm

Re: Payout requests not received

Unread post by admin »

Hi, for the one I done IWC (full 100%) was transferred. I believe staff then came along and processed your latest request also, so second email from TW should be arriving.

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

Smurfette77
Posts: 26
Joined: Mon Jul 13, 2015 5:31 pm

Re: Payout requests not received

Unread post by Smurfette77 »

Just received the 2nd email from Transferwise, everything looks in order now. Thanks admin!

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